Shipping Policy

We at www.thepharmacity.com ensure to expedite and process correct drugs legal medicine, as per the order of the particular customer and our back end tea and ass prompt and hassle-free Delivery. Our shipping policy is holistic in terms of services and managing client grievances(if any) to provide hassle-free and prompt Delivery.

We ensure all the shipping clauses are feasible for both parties, and we try to make it customer-centric to offer and deliver class apart products at your doorstep shipping.

Once your order is placed, sit back and relax as we will take care of everything, and within one to 2 days, you will get your medicine delivered.

You will either receive an email confirmation or telephone call from our end. Our team of professionals will start processing the order when you place it with us. You are most likely to get an email confirmation from our team on your registered email id and contact number when the order is placed, and it might take 12 – 24 hours for the verification call. However, you will be intimidated by the demand placed on your registered email.

Once the final confirmation is done, the team will start to process the order. Certain medicines and drugs are subject to availability due to heavy influx, and in this case, the delay is expected. The team will be in constant touch to inform you about If the medication is out of stock, you will be notified on the page and won’t be able to place the order; however, you can keep the drugs on your wishlist, and we will notify you as soon as it is restocked.

The drugs are shipped within 1-2 working days, and the same is communicated to the customers via mail or message along with the billing track details.

Priority shipping/ early shipping options are given based on the availability, urgency, and availability of medicines. In the case of priority shipping, the shipping charges will increase manifold.

You can write an email at info@thepharmacycity.com order number and priority of the drug. We at legit pharma try to deliver your medicine in unexpected situations or areas being non-serviceable; delays are bound to happen.

 Shipping charge and privacy policy are subject to change. We have sole discretion to change and add new clauses in the shipping policy; therefore, keeping yourself updated with the current and updated privacy policy is advisable.

Dispatch, Delivery, and Tracking policy 

As soon as the product is dispatched, our backend team will start processing orders after the confirmation call; customers will be intimated about the dispatch on your registered email and the tracking ID.

The products are usually dispatched within 2 – 3 working days of placing the order. In case of delay in shipment due to non-availability of medicine, the customers will be pre-notified of the delay. Some delays are possible. The most common is third-party logistics issues; our backend shall resolve them at the earliest. Any event of delay shall be communicated to customers, and you can share with us in case of any misinformation

In case of any queries relating to dispatch, Delivery, or tracking details, you can communicate with us at info@thepharmacycity.com

We recommend you stay in line and stay abreast with our terms of services to avoid unnecessary disputes  and  any changes in policy. By agreeing with the terms and conditions, you will consent to use our Website and services altogether to have a seamless and hassle-free shipping experience.

Furthermore, if you do not agree with or with any part of the Agreement, please do not avail of Services.

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